Support Center

Quickbooks License and/or Product numbers you entered are invalid.

Last Updated: Jun 30, 2016 10:45AM CDT

You can try one of these 2 articles from Quickbooks Support:

Article 1:  http://support.quickbooks.intuit.com/support/Articles/SLN43661

Article 2:
Error: The license and or product numbers you entered are invalid
This article is a copy from Quickbooks support forum:  

https://community.intuit.com/questions/1260439-error-the-license-and-or-product-numbers-you-entered-are-invalid
 
What is happening?
The following error occurs when installing QuickBooks:
The License and/or Product numbers you entered are invalid

Why is this happening?
Validation of the License and Product number rely on Microsoft Visual Studio C++ 2005 or Visual C++ 2008, which is installed with QuickBooks. Occasionally this component does not install properly. To fix the issue, uninstall and manually reinstall the component.
 
How to fix the problem
Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends if you are not comfortable doing these steps on your own, you can find expert assistance by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer or Microsoft.
 
This article explains how to uninstall and reinstall Visual C++ 2005 (for QuickBooks 2006 through 2009) or Visual C++ 2008 (for QuickBooks 2010 and later). 
 
Note: Before continuing:

  • Ensure the License and/or Product numbers were entered correctly.
  • Verify that you have the Visual Studio installation software (either the QuickBooks CD or QuickBooks download) before taking the steps to remove Visual Studio.
 
Uninstall the Visual C++ 2005 (for QuickBooks 2007 through 2009) or  Visual C++ 2008 (for QuickBooks 2010 and later)
  • Microsoft Windows Vista and Windows 7 
  1. Exit all QuickBooks installation screens.
  2. Click the Windows Start button and choose Control Panel.
  3. Click the Uninstall a Program link under the Programs heading (or click Programs and Features if you are using Classic View).
  4. Select Microsoft Visual C++ 2005 Redistributable and click Uninstall/Change.

Note: If you don't see Microsoft  Visual C++ 2005 (for QuickBooks 2007 through 2009) or  Visual C++ 2008 (for QuickBooks 2010 and later). in the list of programs, skip to the next section to reinstall Visual C++ 2005 or 2008.
  1. Follow the instructions to complete the removal.
  2. Restart the computer.
  • Microsoft Windows XP and 2000
  1. Exit all QuickBooks installation screens.
  2. Click the Windows Start button and choose Control Panel.
  3. Double-click the Add or Remove Programs icon.
  4. Select Microsoft Visual C++ 2005 or 2008 Redistributable and click the Remove button. Note: If you don't see Microsoft Visual C++ 2005 in the list of programs, skip to the next section to reinstall Microsoft Visual C++ 2005 or 2008.
  5. Follow the instructions to complete the removal.
  6. Restart the computer.

Reinstall the Visual C++ 2005 from the CD
 
  • Microsoft Windows Vista and Windows 7 
  1. Insert the QuickBooks CD into the CD drive.
  2. Click the Windows Start button and choose Computer.
  3. Right-click the CD drive, select Explore and then open the Third Party Folder.
  4. Open the CRT8 folder, and then double-click the vcredist_x86.exe file to install the necessary files.
  5. Install QuickBooks by browsing the CD and the Setup.exe  file.
  6. Follow the onscreen instructions.
 
  • Microsoft Windows XP and 2000
  1. Insert the QuickBooksCD into the CD drive.
  2. Click the Windows Start button and choose My Computer.
  3. Right-click the CD drive, select Explore, and then open the Third Party folder.
  4. Open the CRT8 folder, and then double-click the vcredist_x86.exe file to install the necessary files.
  5. Install QuickBooks by browsing the CD and the Setup.exe  file.
  6. Follow the onscreen instructions.

 
Note: If you don’t have the QuickBooks installation CD and are using a downloaded version of the installation files, double click on the downloaded installer.

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