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Autodesk - Certiport Certification Open-Door FAQ's

Last Updated: May 29, 2018 04:53PM CDT
Whether in academia or in the workplace, your Autodesk Certified User or Autodesk Certified Professional certification will clearly demonstrate your abilities and set you apart.  Throughout the Cyber Monday week of June 1 to June 10, 2018, you can purchase discounted Autodesk Certification Exam Vouchers to take the exam at a Certiport Authorized Testing Center near you. Once purchased, you will have 60 days to take your certification exam – allowing you to enhance your credentials by demonstrating advanced Autodesk skills

What is the "Open-Door" Certification promotion all about?
Very simply, the Open-Door event is a promotion where you can purchase a discounted voucher (save 40%) to take an Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) exam.  The promotion is limited to run for a short duration (in this case November 27th-December 3rd, 2017).  Once you purchase your voucher, you will have 60 days to find a testing center, prep for the exam and take the exam.

If I Pre-Order, when will my credit card be charge?
While we will authenticate your credit card, you will NOT be charged until your order is emailed to you on June 1st, 2018.

If I place a Pre-Order, will I be charged if I cancel my order before June 1, 2018?
If you cancel your order before 6/1/18, you will not be charged for your order.

How long are the Open-Door exam vouchers valid?
Open door exam Vouchers are valid for 60 days from the date we process and email your voucher to you.
Where can I redeem the voucher to take my test?
To locate an exam center (Certiport Authorized Testing Center) that offers the exam you wish to take visit:
You want to confirm the location of the exam center BEFORE you purchase your voucher to make sure:
  1. They offer the test for the specific software package you are looking for.
  2. The fee (if any) they may charge for taking the exam at their location.
  3. Confirm their location. 

Do all Certiport Test centers accept the Open-Door Voucher?
Most Exam centers do take the vouchers, but it is recommended that you contact them prior to purchasing to confirm they do and that they offer the specific test you wish to take.  Many testing center also charge a small proctoring fee.  These prices will vary.  Please check the cost of the fee prior to ordering your voucher.
Can I return the Test voucher if I do not use it?
Unfortunately, no returns are allowed on non-redeemed vouchers.
How many can I purchase at this special price?
There are no purchase limits.
Once I purchase the Exam voucher, then what do I do?
You will receive full instructions via email when your order completes on how to proceed.
How will I receive the retake voucher I purchased if I don’t pass the exam?
The retake voucher will be emailed within 24 hours of the day you fail an exam, to the email address used when your registered the original exam voucher.  
How long will I have to retake the Exam if I purchased a Retake with the Exam Voucher?
Retake vouchers are issued within 24 hours of exam failure and are valid for 30 days from the date issued.
If I purchase the Voucher/Retake bundle, how many retakes can I attempt?
There is no limit to the number of times you may take an exam.  A retake purchase provides you one additional exam attempt which you must wait one (1) day to retake the exam after the first failure.  To retake any additional exams will require a purchase of another exam or exam with retake and each exam will require a wait period of 5 days since the last exam to sit another exam.

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