Support Center
Academic Verification
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Who is eligible to purchase products from thinkEDU?
While some of our products are available to everyone, most of the products are specifically for students (full...
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What is acceptable proof of academic eligibility?
BE SURE TO WRITE YOUR ORDER # IN THE SUBJECT HEADING OF ANY EMAIL YOU SEND US. Quick Tip: You can use your sm...
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How do you know I am who I say I am?
Because this isn't our first rodeo, as much as we would like to take your word, we can't. You can blame those ...
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Can I give you my Student ID Number as proof of my academic status?
We do not accept Student ID numbers as proof of your academic verification. We have no way of verifying your s...
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I'm just ordering a book. Do I need to send you academic verifica...
You do not need to send academic verification for books. Many of our products such as books, accessories, and...
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Can I order for my child, grandchild or my sons friend that is always ...
Yes! And may we say you are very generous. Simply place the order and indicate on the order the name of stude...
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How long will you keep my academic verification on file?
Your academic verification status stays on file for 1 year so you can place additional orders during the year ...
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Do I place an order first, or send in my verification?
Please place your order before you send in your verification. When we receive your verification, we look fo...
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What happens to my order if you can't verify my academic status?
We always attempt to verify your academic status right away. In the event we are unable to verify your academi...