Support Center
Academic Verification
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Who is eligible to purchase products from thinkEDU?
While some of our products are available to everyone, most of the products are specifically for students (full...
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What is an acceptable proof of academic eligibility?
College Students: · Your College email address (.Edu) if ordering Microsoft or Adobe products. · FR...
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So how do you know I am who I say I am?
Because this isn't our first rodeo, as much as we would like to take your word, we can't. You can blame those ...
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Can I give you my Student ID Number as proof of my academic status?
Sorry, no. We do not accept Student ID numbers alone as proof of your academic verification. See below for w...
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I'm just ordering a book. Do I need to send you academic verifica...
Great question! No you do not!! Many of our products such as books, accessories, and hardware do not require ...
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Can I order for my child, grandchild or my sons friend that is always ...
Yes! And may we say you are very generous. Simply place the order and indicate on the order the name of stude...
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How long will you keep my ID on file?
One year, so you can place additional orders during the year and you don't have to send your academic verifica...
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Do I place an order first, or send in my verification?
Please place your order before you send in your verification. When we receive your verification, we look for ...
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What happens to my order if you can't verify my academic status?
We do attempt to verify a prospective buyers academic status through our own online methodology. In the event...